Meaningbit Business Support Terms and Conditions

Please read these terms and conditions. By engaging us ("You") are agreeing to them. Abiding by these Terms and Conditions is a condition of our providing products and services to you.

We are Meaningbit LTD ("We or Us"). Our registered office is Werks Central, 15-17 Middle Street, Brighton, BN1 1AL, United Kingdom. Our Company Number is 10803045.


We’ll always do our best to meet your needs and expectations. This document is to make sure both parties are clear on their rights and responsibilities. It covers who should do what and when, and what will happen if something goes wrong.

What you are hiring us for

We will deliver consultancy, coaching and/or workshop facilitation as agreed in other correspondence.

What we agree to

You: You have the authority to enter into this contract on behalf of yourself, your company or your organisation.

Us: We have the experience and ability to do everything we’ve agreed with you and we’ll do it all in a professional and timely manner.

Pricing and payment

Pricing is as agreed in other correspondence. Invoices are sent electronically. We accept bank transfers paid in GBP. Travel and subsistence are charged at cost.

Unless otherwise agreed, payment is due before the commencement of any work. We may, at our discretion, offer payment terms. If payment terms are offered:

  • For work of 28 days or fewer duration invoices will be sent on completion of work.
  • For work of greater than 28 days duration invoices will be sent every 28 days for all work completed to the date of the invoice.
  • Payment is due within 21 days of the date of the invoice

We charge a service fee of £10 for overdue invoices. In addition we charge interest of 2% on the overdue amount. We may suspend further work for a client, even if already agreed, whilst payment is overdue.


These cancellation costs apply once a proposal has been accepted and a start-date agreed.

  • Any direct costs already incurred by us will be charged to you in full.
  • If the agreed work is cancelled or postponed fourteen or fewer days before scheduled start we will charge up to 50% of the fee.
  • If the agreed work is cancelled or postponed seven or fewer days before the scheduled start we will charge up to 100% of the fee.

Confidentiality and privacy

You: You agree to treat any information shared with you as confidential unless you have our express permission to share it. We may record the contents of sessions and use them for training and/or marketing purposes.

Us: We will treat any information you share with us as confidential unless we have your express permission to share it.


You will not harass, intimidate or otherwise cause distress to our staff or contractors.


You are responsible for providing technical services necessary to support the work we have agreed to. This includes hardware, software and an internet connection.

We are not responsible for any technical problems you experience with your software, hardware or internet connection.

In the event that technical problems with our software, devices or internet connection prevent work from going ahead we will attempt to reschedule at a time convenient to all participants.


Where work is undertaken in-person you are responsible for providing appropriate premises. These must be fit for purpose and compliant with current Health and Safety legislation.


We agree to carry out the work as agreed in other correspondence. You agree to support the reasonable requirements of us and our contractors in carrying out this work.


You understand and agree that coaching is not a substitute for mental health care and are not intended to diagnose or treat any medical conditions. You understand that we are not trained or acting as counsellors or medical professionals. We work to specific goals as defined by you. We do not promise specific outcomes from coaching.


We will provide workshops as agreed in other correspondence. You understand that individual attendance to workshops is your responsibility. We maintain the right to exclude any individual from workshops who is disruptive or otherwise negatively impacts the experience for other attendees. Materials are provided for education and training purposes and do not constitute legal or professional advice.

Delivered contents, materials and media remain the copyright of Meaningbit LTD unless otherwise agreed. You may not share materials with others except where granted by license (e.g. Creative Commons licensed content). You will not record any part of the engagement without express permission from the course provider.

Feedback and references

We may ask for feedback on any services provided. Please provide any other feedback you see fit to

Unless you explicitly tell us not to we may use your name and likeness, and your company name and logo in future marketing materials. We may also ask for references for previously conducted work.


We want you to be satisfied with your experience. All of our is offered with a money-back guarantee. If you are not satisfied with the work we have done and we cannot resolve the dissatisfaction we will offer a refund, or if paying by invoice, will waive any agreed charges for that work.

To claim a refund or charge-waiver please contact no later than seven days from the date of the delivery of the work. Please include the following information:

  • The name of your organisation
  • A description of the work undertaken
  • The date and time the work was delivered
  • How the work failed to meet your expectations

We will try and put things right for you.

This guarantee does not affect your statutory rights.

Limitation of liability

We can’t guarantee that our work will be error-free. We are not liable to you or any third-party for damages, or loss, including lost profits or revenue, goodwill, or business interruption. This applies even if you’ve advised us of them.

Our workshop content does not constitute legal or professional advice. It is for training and education purposes only. We accept no responsibility for any loss arising from the use of material in our workshops.

If any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.

Other details

Neither of us can transfer this contract to anyone else without the other’s permission.

We both agree that we’ll adhere to all relevant laws and regulations in relation to our activities under this contract and not cause the other to breach any relevant laws or regulations. This contract is a legal document under exclusive jurisdiction of English and Welsh courts.